Query Metrics
59
Database Queries
31
Different statements
43.55 ms
Query time
4
Invalid entities
Grouped Statements
| Time▼ | Count | Info |
|---|---|---|
|
10.35 ms (23.77%) |
1 |
SELECT u0_.id AS id_0, u0_.email AS email_1, u0_.proxy_id AS proxy_id_2, u0_.password AS password_3, u0_.first_name AS first_name_4, u0_.last_name AS last_name_5, u0_.is_enabled AS is_enabled_6, u0_.verification_code AS verification_code_7, u0_.timezone AS timezone_8, u0_.timeformat AS timeformat_9, u1_.id AS id_10, u1_.source AS source_11, u1_.skype_id AS skype_id_12, u1_.contact_number AS contact_number_13, u1_.designation AS designation_14, u1_.signature AS signature_15, u1_.profile_image_path AS profile_image_path_16, u1_.created_at AS created_at_17, u1_.updated_at AS updated_at_18, u1_.is_active AS is_active_19, u1_.is_verified AS is_verified_20, u1_.is_starred AS is_starred_21, u1_.ticket_access_level AS ticket_access_level_22, u1_.user_id AS user_id_23, u1_.supportRole_id AS supportRole_id_24 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id WHERE u0_.email = ? AND u1_.is_active = ? AND (u2_.id = ? OR u2_.id = ? OR u2_.id = ?) LIMIT 1
Parameters:
[ "amith@fembuddy.com" 1 1 2 3 ] |
|
4.64 ms (10.65%) |
1 |
UPDATE uv_user SET verification_code = ? WHERE id = ?
Parameters:
[ "bBkC4xTByz8LQgFVCojZlh6pgrf3PihF" 1896 ] |
|
4.54 ms (10.43%) |
1 |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4 FROM uv_ticket_priority t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"low"
]
|
|
3.85 ms (8.83%) |
1 |
SELECT u0_.email AS email_0 FROM uv_api_access_credentials u1_ LEFT JOIN uv_user u0_ ON u1_.user_id = u0_.id WHERE u1_.token = ? AND u1_.is_enabled = 1
Parameters:
[
"KVTKPATJ9NYABQGFGKBMFLF9QROE07ERDMJGR61Q86MEQGPZDKAORJFGV5VG4X18"
]
|
|
3.26 ms (7.50%) |
3 |
SELECT t0.id AS id_1, t0.name AS name_2, t0.subject AS subject_3, t0.message AS message_4, t0.template_type AS template_type_5, t0.is_predefined AS is_predefined_6, t0.user_id AS user_id_7 FROM uv_email_templates t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
"8"
]
|
|
3.02 ms (6.93%) |
2 |
SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC
Parameters:
[ 1 1 "uvdesk.customer.created" ] |
|
2.01 ms (4.62%) |
7 |
"START TRANSACTION"
Parameters:
[] |
|
1.56 ms (3.57%) |
7 |
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"knowledgebase"
]
|
|
1.26 ms (2.89%) |
3 |
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
"Bronze_deep@yahoo.in"
]
|
|
1.03 ms (2.36%) |
1 |
SELECT u0_.message_id AS message_id_0 FROM uv_thread u0_ WHERE u0_.created_by = ? ORDER BY u0_.id DESC LIMIT 1
Parameters:
[
"agent"
]
|
|
0.83 ms (1.91%) |
2 |
UPDATE uv_ticket SET agent_id = ?, updated_at = ? WHERE id = ?
Parameters:
[ 1 "2025-12-30 09:49:08" 1992 ] |
|
0.80 ms (1.84%) |
7 |
"COMMIT"
Parameters:
[] |
|
0.62 ms (1.43%) |
1 |
SELECT u0_.id AS id_0, u0_.source AS source_1, u0_.message_id AS message_id_2, u0_.thread_type AS thread_type_3, u0_.created_by AS created_by_4, u0_.cc AS cc_5, u0_.bcc AS bcc_6, u0_.reply_to AS reply_to_7, u0_.delivery_status AS delivery_status_8, u0_.is_locked AS is_locked_9, u0_.is_bookmarked AS is_bookmarked_10, u0_.message AS message_11, u0_.created_at AS created_at_12, u0_.updated_at AS updated_at_13, u0_.agent_viewed_at AS agent_viewed_at_14, u0_.customer_viewed_at AS customer_viewed_at_15, u0_.ticket_id AS ticket_id_16, u0_.user_id AS user_id_17 FROM uv_thread u0_ WHERE u0_.ticket_id = ? ORDER BY u0_.id DESC LIMIT 1
Parameters:
[
1992
]
|
|
0.61 ms (1.41%) |
3 |
SELECT t0.id AS id_1, t0.source AS source_2, t0.message_id AS message_id_3, t0.thread_type AS thread_type_4, t0.created_by AS created_by_5, t0.cc AS cc_6, t0.bcc AS bcc_7, t0.reply_to AS reply_to_8, t0.delivery_status AS delivery_status_9, t0.is_locked AS is_locked_10, t0.is_bookmarked AS is_bookmarked_11, t0.message AS message_12, t0.created_at AS created_at_13, t0.updated_at AS updated_at_14, t0.agent_viewed_at AS agent_viewed_at_15, t0.customer_viewed_at AS customer_viewed_at_16, t0.ticket_id AS ticket_id_17, t0.user_id AS user_id_18 FROM uv_thread t0 WHERE t0.ticket_id = ?
Parameters:
[
1992
]
|
|
0.48 ms (1.09%) |
1 |
INSERT INTO uv_ticket (source, mailbox_email, subject, reference_ids, is_new, is_replied, is_reply_enabled, is_starred, is_trashed, is_agent_viewed, is_agent_custom_viewed, is_customer_viewed, created_at, updated_at, status_id, priority_id, type_id, customer_id, agent_id, group_id, subGroup_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[ 1 => "api" 2 => null 3 => "Gut wellness club" 4 => null 5 => 1 6 => 0 7 => 1 8 => 0 9 => 0 10 => 0 11 => 0 12 => 0 13 => "2025-12-30 09:49:08" 14 => "2025-12-30 09:49:08" 15 => 1 16 => 1 17 => 1 18 => 1896 19 => null 20 => null 21 => null ] |
|
0.45 ms (1.03%) |
1 |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = ?
Parameters:
[
1
]
|
|
0.41 ms (0.95%) |
1 |
SELECT t0.id AS id_1, t0.name AS name_2, t0.token AS token_3, t0.created_on AS created_on_4, t0.is_enabled AS is_enabled_5, t0.is_expired AS is_expired_6, t0.user_id AS user_id_7 FROM uv_api_access_credentials t0 WHERE t0.user_id = ? AND t0.token = ? LIMIT 1
Parameters:
[ 1 "KVTKPATJ9NYABQGFGKBMFLF9QROE07ERDMJGR61Q86MEQGPZDKAORJFGV5VG4X18" ] |
|
0.41 ms (0.95%) |
2 |
SELECT t0.id AS id_1, t0.source AS source_2, t0.skype_id AS skype_id_3, t0.contact_number AS contact_number_4, t0.designation AS designation_5, t0.signature AS signature_6, t0.profile_image_path AS profile_image_path_7, t0.created_at AS created_at_8, t0.updated_at AS updated_at_9, t0.is_active AS is_active_10, t0.is_verified AS is_verified_11, t0.is_starred AS is_starred_12, t0.ticket_access_level AS ticket_access_level_13, t0.user_id AS user_id_14, t0.supportRole_id AS supportRole_id_15 FROM uv_user_instance t0 WHERE t0.user_id = ?
Parameters:
[
1
]
|
|
0.41 ms (0.94%) |
2 |
SELECT t0.id AS id_1, t0.name AS name_2, t0.path AS path_3, t0.content_type AS content_type_4, t0.size AS size_5, t0.content_id AS content_id_6, t0.file_system AS file_system_7, t0.thread_id AS thread_id_8 FROM uv_ticket_attachments t0 WHERE t0.thread_id = ?
Parameters:
[
3203
]
|
|
0.34 ms (0.77%) |
1 |
UPDATE uv_ticket SET reference_ids = ?, is_replied = ?, updated_at = ? WHERE id = ?
Parameters:
[ " <u7qoxfwwtxu7wwm2deag@localhost>" 0 "2025-12-30 09:49:08" 1992 ] |
|
0.33 ms (0.77%) |
1 |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"support"
]
|
|
0.33 ms (0.77%) |
1 |
INSERT INTO uv_thread (source, message_id, thread_type, created_by, cc, bcc, reply_to, delivery_status, is_locked, is_bookmarked, message, created_at, updated_at, agent_viewed_at, customer_viewed_at, ticket_id, user_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[ 1 => "api" 2 => "<u7qoxfwwtxu7wwm2deag@localhost>" 3 => "create" 4 => "customer" 5 => "N;" 6 => "N;" 7 => "N;" 8 => null 9 => 0 10 => 0 11 => "Hello" 12 => "2025-12-30 09:49:08" 13 => "2025-12-30 09:49:08" 14 => null 15 => null 16 => 1992 17 => 1896 ] |
|
0.31 ms (0.71%) |
1 |
INSERT INTO uv_user (email, proxy_id, password, first_name, last_name, is_enabled, verification_code, timezone, timeformat) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[ 1 => "Bronze_deep@yahoo.in" 2 => null 3 => null 4 => "Deepa" 5 => "Brahmbhatt" 6 => 1 7 => null 8 => "Asia/Kolkata" 9 => "m-d-y G:i" ] |
|
0.31 ms (0.71%) |
1 |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"open"
]
|
|
0.24 ms (0.55%) |
1 |
SELECT t0.id AS id_1, t0.source AS source_2, t0.mailbox_email AS mailbox_email_3, t0.subject AS subject_4, t0.reference_ids AS reference_ids_5, t0.is_new AS is_new_6, t0.is_replied AS is_replied_7, t0.is_reply_enabled AS is_reply_enabled_8, t0.is_starred AS is_starred_9, t0.is_trashed AS is_trashed_10, t0.is_agent_viewed AS is_agent_viewed_11, t0.is_agent_custom_viewed AS is_agent_custom_viewed_12, t0.is_customer_viewed AS is_customer_viewed_13, t0.created_at AS created_at_14, t0.updated_at AS updated_at_15, t0.status_id AS status_id_16, t0.priority_id AS priority_id_17, t0.type_id AS type_id_18, t0.customer_id AS customer_id_19, t0.agent_id AS agent_id_20, t0.group_id AS group_id_21, t0.subGroup_id AS subGroup_id_22 FROM uv_ticket t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
1992
]
|
|
0.24 ms (0.54%) |
1 |
INSERT INTO agent_activity (agent_name, customer_name, thread_type, created_at, agent_id, ticket_id) VALUES (?, ?, ?, ?, ?, ?)
Parameters:
[ 1 => "agent" 2 => "Deepa Brahmbhatt" 3 => "create" 4 => "2025-12-30 09:49:08" 5 => 1896 6 => 1992 ] |
|
0.22 ms (0.51%) |
1 |
INSERT INTO uv_user_instance (source, skype_id, contact_number, designation, signature, profile_image_path, created_at, updated_at, is_active, is_verified, is_starred, ticket_access_level, user_id, supportRole_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[ 1 => "api" 2 => null 3 => null 4 => null 5 => null 6 => null 7 => "2025-12-30 09:49:08" 8 => "2025-12-30 09:49:08" 9 => 1 10 => 0 11 => 0 12 => null 13 => 1896 14 => 4 ] |
|
0.19 ms (0.43%) |
1 |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
"ROLE_CUSTOMER"
]
|
|
0.19 ms (0.43%) |
1 |
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.id = ?
Parameters:
[
"15"
]
|
|
0.17 ms (0.39%) |
1 |
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
1
]
|
|
0.15 ms (0.34%) |
1 |
SELECT u0_.email AS email_0 FROM uv_user u0_ WHERE u0_.id = ?
Parameters:
[
"5"
]
|
Database Connections
| Name | Service |
|---|---|
| default | doctrine.dbal.default_connection |
Entity Managers
| Name | Service |
|---|---|
| default | doctrine.orm.default_entity_manager |
Second Level Cache
Second Level Cache is not enabled.
Entities Mapping
| Class | Mapping errors |
|---|---|
| Webkul\UVDesk\ApiBundle\Entity\ApiAccessCredential | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\User | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\EmailTemplates | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\SavedFilters | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportPrivilege | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportTeam | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\Website | No errors. |
| Webkul\UVDesk\AutomationBundle\Entity\Workflow |
|
| Webkul\UVDesk\AutomationBundle\Entity\WorkflowEvents |
|
| Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketType | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketStatus | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketPriority | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket |
|
| Webkul\UVDesk\CoreFrameworkBundle\Entity\Thread | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketRating | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\Tag |
|
| Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportLabel | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\AgentActivity | No errors. |
| Webkul\UVDesk\CoreFrameworkBundle\Entity\Attachment | No errors. |